WyldSoundDisco & Event Services, providing quality entertainment, DJs,
Bands, Soloists, Tribute acts, magic acts for parties and events in and
around Berkshire including Newbury, Oxfordshire, Berkshire, Reading,
Buckinghamshire, Gloucestershire, Wiltshire and surrounding areas.
Wyldsoundisco & Event
Services
91 Greenfields Road
Berkshire RG2 8SG
© 2019
WyldSoundDisco & Events
Shortcut links
Mobile Disco / DJs
Live Bands
Tribute Acts
Face Painters
About us
We are a small team of dedicated
professionals that have hand picked
each and every artist ensuring that
you can depend and rely on the quality
of the services that we will provide
you.
Our mission
Our mission is to provide each and
every client unrivalled service from
the initial enquiry through to the end
of the event that surpasses your
expectations and results.
Toast Masters
Magicians
Other Acts
Client Area
ADDRESS
91 Greenfields Road,
RG2 8SG
Definitions
"the
Contract"
-
the
booking
confirmation
and
these
terms
and
conditions
"the Agent" - Wyldsoundisco & Event Services "the Client" - the client named
overleaf "the Artiste" - the artiste named overleaf "the Venue" - the performance
venue named overleaf "the Engagement" - the performance engagement detailed
overleaf
The
following
terms
should
be
read
prior
to
making
any
booking
with
Wyldsoundisco & Event Services.
The term "Client” refers to the person/venue making the booking. The term "artist"
refers to the entertainer that is booked by the client. The Term "Wyldsoundisco &
Event Services " refers to the agency and any individuals associated with it.
1. The client understands that the artist supplied by Wyldsoundisco & Event
Services is not employed by Wyldsoundisco & Event Services and as such
Wyldsoundisco & Event Services and any individuals associated with your party
disco are not liable for issues or disputes of any description including tax issues or
bills, financial disputes, legal disputes or issues that may arise from any booking
made through your party disco.
2. All booking fees owed to Wyldsoundisco & Event Services must be paid in
advance by the client. The client agrees that booking fees and deposits are non-
refundable if the event is postponed or cancelled by the client for any reason. Any
and all outstanding balances are to be paid directly to the artist as required by
them.
The balance of the total sum due to be paid by the client to the service provider
(being the total fee specified on the booking agreement less the amount of any
initial payment made) must be received by the service provider thirty (30) days
prior to the date of the event by one of the following methods:
a. BACs (Bank Transfer)
b. Any personalized electronic invoice that we may send c. Telephone payments
d. Chip & Pin for face to face payments
3. The client agrees to provide the artist attending the event light refreshments
(soft drinks) throughout the period of attendance at no cost. Where the artist is at
the venue for a period greater than 6 hours, the client agrees to provide food at no
cost.
4. The artist shall provide their own equipment (unless otherwise stated by the
client) which shall be of a high standard and is well maintained and PAT tested.
However no liability can be accepted by Wyldsoundisco & Event Services for any
unforeseen failure of any equipment, failure of electrical supply or for any problems
arising from the equipment that is used by the artist. Nor will Wyldsoundisco &
Event Services or persons associated with Wyldsoundisco & Event Services be
liable for any damages, financial losses or injury to persons caused due to the
equipment (electrical or otherwise) supplied by the artist.
5. The client/venue must provide an electrical supply meeting, or exceeding British
Standards where electrical equipment is to be used as part of a performance. The
client is responsible for ensuring that a safe and adequate performance space is
available for the artist and failure to provide this may result in the artist being
unable to proceed with the performance. Failure to perform due to electrical, safety
or space issues will result in the client being responsible for full payment of any
outstanding monies to the artist.
6. The artist will endeavour to arrive in good time to set up any equipment and start
the performances at the time agreed by the client. However, no liability can be
accepted by Wyldsoundisco & Event Services for any circumstances where the
artist is delayed for any reason.
7. The client will ensure that a loading/unloading space will be provided for the
artists vehicle for a period no less than 20 minutes without risk of a parking fine.
8. In the unlikely event that the artist is unable to attend the event due to illness or
physical disability, Wyldsoundisco & Event Services will endeavour to provide a
replacement act of the same quality at no additional cost unless the client requests
a specific artist that charges a higher rate than the original artist. Wyldsoundisco &
Event Services will repay the client any booking fees received in the event of the
artist failing to attend the event unless another artist is provided as a replacement.
Any additional funds that may have been paid by the client directly to the non-
attending artist must be repaid by said artist directly.
9. The client agrees to pay a cancellation fee to the artist in the event that a
booking is cancelled. If the client wishes to cancel the booking prior to the
performance date, they agree to be bound by the following scale of charges.
0 - 30 days (100%) 31 - 60 days (75%) 61 - 90 days (50%)
Beyond the booking fee, all financial matters remain with the artist and the client
and as such, Wyldsoundisco & Event Services are not liable for loss of earnings or
any expenses that the artist may incur due to cancellations. The artist agrees that
Wyldsoundisco & Event Services and any individual associated with
Wyldsoundisco & Event Services are not liable for any cancellation fees if bookings
are cancelled for any reason.
Where Wyldsoundisco & Event Services are the client the artist agrees that the
above scale of charges do not apply and if available, another date may be offered
to the artist. Please note that all cancellations must be received by your party disco
in writing without exception. Verbal / voice mail cancellations will not be accepted.
10. Wyldsoundisco & Event Services will charge a booking fee equivalent to an
agreed percentage of the artists fee. Booking fees are non-refundable unless the
booking is cancelled by the artist and no suitable replacement is found.
11. The client and the artist agrees that the artist that is booked will not perform for
the client following this booking for a period of no less than thirteen months unless
the artist is booked through Wyldsoundisco & Event Services The thirteen month
period will commence from the date of the last performance booked. A fee of 15%
of the earnings paid to the artist will be charged to either the client or the artist if
this term is not adhered to.
12. The client understands that the artist is responsible for providing their own
public liability insurance, PAT certificates and any other legally required
documentation. It is the responsibility of the client to ask for proof of any such
documentation. The client acknowledges that Wyldsoundisco & Event Services are
not responsible for any such documentation that the artist are required to provide
and that Wyldsoundisco & Event Services are not liable for non-provision of any
such requirements.
13. Force Majeure. In the event of the Performance having to be cancelled due to
circumstances beyond the control of either the client or Wyldsoundisco & Event
Services, then neither party will have responsibility to the other for any loss
suffered thereby. For the avoidance of doubt no fee will be payable by either party
in respect of performances cancelled by force majeure.
14. All confirmed bookings (written or verbal) stipulates that the client and the artist
agrees to these terms and conditions and as such is legally bound by them.
15. Extension of Service
The performance will commence and terminate at the times stated on the contract.
There are licensing laws and restrictions that do not allow any performances to
exceed the performance end time. Furthermore it is a public liability insurance
condition not to exceed past the time stated on the contract. In doing so may
invalidate my insurance policies even though the venue may have a license that
exceeds the performance time stated on the contract
Any request to extend the performance time must be made prior to the
performance date. A new contract will be issued and all previous contracts will
become null and void.
16. Location of equipment
The service providers working position must not obstruct any emergency exit route
and there must be enough space for the service provider to work in safety and
comfort. The service provider cannot be set up on a portable / temporary dance
floor, uneven surfaces and or wet surfaces.
17. Unacceptable or threatening behaviour.
The service provider and the service provider’s staff expect all guests to behave
reasonably and will not tolerate threatening or abusive behaviour. If unacceptable
behaviour is displayed by guests the service provider will request that this stops
immediately and, failing this, the service provider will expect the client to take
reasonable steps to make the guests dissuade this behaviour or ask them to leave.
If the service provider still believes that the service provider and or its staff or
equipment to be under threat the service provider will have no choice but to
terminate the performance and any related services without warning or
compresence.
18. Stolen, Damaged, Broken Equipment
Should any equipment be stolen or damaged during the event and the client or the
clients guests are at fault. It is agreed that the client will pay for the repair and or
replace the stolen or damaged equipment after substantial quotes have been
supplied by Wyldsoundisco & Event Services.
19. Unattended equipment
Under no circumstances will the service provider leave any equipment unattended.
Early set up’s requested by the client will necessitate a member of the service
providers staff to remain present at all times. In the event that equipment is
unattended - it is prohibited for anyone to use / attempt to use or tamper with any
of the unattended equipment in any way. We will not be held responsible for any
failure of equipment resulting from tampering from third parties.
0. Special Effects
The service provider cannot be held responsible for the way some people may be
affected by strobe lighting or any other lighting, sound, haze or any other effect that
may be used, however the service provider will take every reasonable precaution
and only use these effects under strict guidelines and in accordance with health
and safety legislation and manufactures guide lines. The service provider will not
use or will cease continued use of these effects or enhancements by request of the
client or venue management.
21. Venue Restrictions
The service provider cannot be held responsible for non use of equipment or
services that the venue management forbids the service provider to use. Nor can
the service provider be held responsible for non use of equipment or services that
would be deemed unsafe or pose a risk to health and safety including but not
limited to sloped, sprung or uneven surfaces.
We must be made aware of any restrictions that prevent us from loading and
unloading directly at the venue. We cannot carry equipment any distances other
than the curbside or loading bay of the venue. No refunds will be made for any non
performance or service due to non disclosure of such restrictions.
22. Pre Performance Times
Please be aware that we require a minimum of 1 hour is required for rigging a
standard set up and up to 2 hours for the larger packages. A further minimum of
hour is required to dismantle and load the equipment into the service providers
vehicle. This must be taken into account when planning any arrangements. The
area must be kept clear from guests whilst setting up and dismantling. We will be
setting up heavy overhead equipment, live electric cables and other hazards that
are a risk to public. We will not be held responsible for not being able to set up any
equipment due to guests being in the vicinity and deemed a health and safety
hazard.
A. The service provider will not be held responsible for any venue restrictions
imposed on the service provider before, during or the end of the performance
unless the service provider is at fault. (Examples of such restrictions include but
not limited to, refusal of entry to the venue for a period of time, ordered by the
venue’s management to end the performance earlier than the agreed time)
b. In the event of a sound limiter present at the venue. The service provider will try
it’s up most to keep the sound level optimised in order to minimise disruption to the
clients event. However, the service provider will not be held responsible for partial
or full loss of the performance due to power outages or equipment failure/s caused
by the venues equipment which is beyond the service provider’s control. The
service provider strongly advises clients to choose a venue without such
restrictions. Guests singing, applauding, or shouting will directly impact the music
volume level.
C. The service provider will not be held liable for any power outages not caused by
the service provider preventing the part or full performance at the venue.
D. Any delayed set up time and subsequent delayed start time due to the overrun
of any prior proceeding, or of any situations outside of the service providers control
will not warrant any extension of the stated performance time or any fee reduction.
Such situations may include, but are not limited to, event over-running, poor
access, room clearing, and dance floor preparation.
E. Please allow more time to allow for set up and dismantling if you choose to add
additional extras to your entertainment package.
23. Media
From time to time the service provider may take photographs or short video clips at
events. Unless expressly forbidden by the client, the client is deemed to agree to
such photographs and video clips being taken and for such media being used as
the service provider sees fit in the furtherance and promotion of the business of the
Service Provider. However the service provider makes assurances that any images
of children will never be published and will be immediately destroyed. All images
will also be sent to the client as a memento of the occasion.
24. Health & Safety
A. Any function room other than the ground and first floor must have an accessible
elevator designed for the use of goods. The client must make the service provider
aware if the function is on any level other than the ground floor.
B. Bookings will NOT be honoured if carrying of equipment involves spiral stair
cases or emergency escapes.
C. Some equipment cannot be carried up steps. The service provider offers no
assurances that all the requested or paid for add ons will be used or provided in
the event that it is deemed unsafe to carry this equipment up stairs.
25. Marquees
The service provider will send the client the service provider’s requirements to give
to the client’s marquee company, but are outlined below.
A. Mains Power
In order to comply with the “Electricity at Work” regulations, all electrical
installations must be carried out by a competent electrician. Improper use of
electricity can kill and it is important that it is supplied safely. Power to the service
provider’s area must be supplied either by two separate 13A standard UK 3-pin
sockets. These must be clean and not shared with other loads such as kitchen
equipment or marquee lighting. A full 13A must be delivered to each socket
provided. If supplying power from another building or property please make sure
that the cable is IP44-rated for outdoor use and is not shared with other electrical
devices in that property. Any generator used to supply power must be capable of
producing a regulated supply of 230v +/- 10 volts at a frequency of 50hz.The
service provider always uses RCD’s to protect the service provider and the service
provider’s equipment before connecting to any supply.
B. The service provider will not be held liable for any power failure or power related
issues that prevent the use of any equipment or the loss of part or full
performance.
C. The Service Providers Area
This is dependent on the size of the marquee however the service provider would
require a clear area no less than 3m away from any marquee wall and 4m wide
with a minimum height of 3m. The service provider can NOT set up on a dance
floor that will be shared with the client’s guests, or put the service provider’s
equipment on bare grass or cardboard. The area the service provider is allocated
in must be flat (not on a slope), sheltered and dry. Setting up equipment on ground
that slopes or is bumpy poses a serious safety risk to everyone at the party.
D. If the ground is damp, or there is a risk that the ground may become damp, then
the client must provide an elevated area at least 2 inches high exclusively for the
service provider’s use. The service provider will not allow equipment to be used on
a damp or wet floor.
26. Marquees and Weather Conditions
Please note the following continuation terms.
a. The ground leading to and surrounding the marquee must be solid. (Not muddy)
The service provider will NOT drive, attempt to drive, or carry heavy equipment
over soft ground that poses a risk to our transportation and the service provider’s
safety.
b. A temporary road system must be laid over the land and an allocated space
must be provided in the direct vicinity of the marquee.
c. The area inside the marquee must be dry. Water inside the marquee poses a
serious health and safety risk.
d. Following heavy, or persistent rainfall, the performance area must be elevated at
least 2 inches from the ground and must be exclusively for the service provider’s
use.
e. If weather conditions deteriorate during the performance, the service provider
reserves the right to end the performance early if the service provider feels there is
a serious risk to our vehicle, equipment and safety to the service provider and
others.
f. If the marquee’s RCD power supply trips more than 3 consecutive times within a
30 minute period, the service provider will terminate the performance under
electricity at work regulations. Any attempt to tamper with the RCD or any other
part of the distribution board will result in immediate termination of the
performance. RCD’s are designed for protection to life and property. Any attempt to
interfere with the normal working of the RCD poses a serious risk of injury, fire or
death.
g. The service provider will not be held responsible nor is it the service provider’s
responsibility for power outages or power failures caused by equipment, cables or
generators not supplied by the service provider preventing partial or full
performance.
h. If the met office issues a RED weather warning ( significant risk to life ) in the
direct vicinity on the date of the performance, the service provider will NOT attempt
to deliver services or performances under any circumstances. The service provider
will issue an immediate full refund to the client.
Rest assured that the service provider will do everything possible to ensure that
the service provider carry out full performance during the client’s event. However
the service provider will not compromise on the service provider’s well-being and
safety, as well as the service provider’s obligation to the safety of others.
27. Outdoor Events / Ceremonies
If your event and or ceremony is outdoors then the following must be adhered to :
a. A 16 amp IP44 socket must be provided delivering a full 220 - 240v within 5
metres of the performance area.
b. An adequate shelter must be provided to withstand protection against water /
direct sunlight
c. If the weather forecast predicts rain. has been raining or looks like rain then we
cannot set up any electrical equipment outdoors regardless of the above.
d. No compenence or refund will be given for failure to comply with the above
requirements resulting in non performance in part or full by Wyldsoundisco & Event
Services. Safety is our priority and will not be compromised.
28 Agreement
Upon signing this agreement, the client agrees that they have read, understood
and adhere to the terms of this agreement. The client also agrees and
acknowledges that the information provided on this agreement is correct and the
venue unless stated on the contract is not in a temporary building outdoors or
marquee, or the event is not held on a floor other then ground level unless stared
on the notes section of this agreement.